At G2S, we strive to provide the best value and customer satisfaction. Please read our refund policy carefully before making any purchase.
✅ Free Plan – No Charges, No Refunds
- Our free plan comes at no cost and does not require any payment.
- Since there is no financial transaction involved, no refund applies to the free plan.
💼 Paid Plans
We offer transparent pricing for domain upgrades, premium support, and add-ons. Refund policy for paid plans is as follows:
1. One-Time Setup Fees
- Setup or custom design charges (one-time payments) are non-refundable once work has started or been delivered.
2. Monthly/Annual Plans
- You can cancel your subscription anytime, but we do not offer partial refunds for unused time.
- Refund requests must be made within 7 days of the first payment, only if no domain mapping or customisation has been done.
3. Domain Purchases
- Domains purchased through G2S on your behalf cannot be refunded, as domain purchases are non-reversible once registered.
⏱️ Refund Request Window
- Refunds (if eligible) must be requested within 7 days of payment.
- After 7 days, no refund will be processed under any circumstances.
📩 How to Request a Refund?
To request a refund (if applicable), please contact us at:
- 📧 Email: support@g2s.in
- 💬 WhatsApp: Click to Chat
Provide your:
- Registered email ID
- Payment reference
- Reason for refund request
📌 Exceptions
We reserve the right to deny refunds in case of:
- Violation of our Terms of Service
- Abuse of free services or fraudulent activities
- Customisation work already delivered
🤝 We’re Here to Help
We want you to be satisfied. If you’re facing any issues, please contact us — we’re happy to resolve problems before resorting to refunds.